Thursday, June 26, 2003

Big boost for privacy rights: ?In a ruling on a Texas law, the Supreme Court strengthened both gay rights and abortion rights. By Warren Richey and Linda Feldmann, Christian Science Monitor. 11:24:37 PM    comment []

NTN. How to ID Threatening Items at X-Ray Post /M June 26, 2003 [Cryptome] 5:10:59 PM    comment []

Good Experience: Customer Experience and Hotels. Customer experience is a long-term investment, and it needs to be applied consistently across the experience. It simply makes no sense to make lots of long-term investments (brass fixtures, downtown real estate, valet parking) and then throw in a short-term shaft (killing visitors on toll-free calls). [Tomalak's Realm] 5:09:59 PM    comment []

Doc has Reconstructive suggestions. In this morning's New York Times, Thomas Friedman busts the Pentagon for the obvious: The Bush Pentagon went into this war assuming that it could decapitate the Iraqi army, bureaucracy and police force, remove the Saddam loyalists and then basically run Iraq through the rump army, bureaucracy and police. Wrong. What happened instead was that they all collapsed, leaving a security and administrative vacuum, which the U.S. military was utterly unprepared to fill. So Kevin Jones has good idea: You know what I think we should do? Send the guys who created Burning Man over to iraq. They build a better society than the one they left behind every year out in the desert and then burn it down, cuz it's not about stuff or money. It's about creating your reality. And you can create a good one. A just one.... He also provides some helpful reminders: . . . The Burning Man thing is a fab idea, when you get right down to it, and the other historical reminders Kevin lists are attention-getting thought-provokers, too. [The Doc Searls Weblog] 6:47:31 AM    comment []