Monday, October 7, 2002|
John quotes some Forrester research on the role of weblogs in knowledge sharing: "The person-to-person connections enabled by IM, shared workspaces, and weblogging confound published system-based communication paths -- like approval processes, lead routing, and technical problem escalation. The result is a behavior change at every level. Executives must accept that the best information may pop-up in the virtual hallway." 10:29:22 AM | permalink | comment [] |
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