Click, click, uh, oh: A month ago my wife asked me to pay down her credit card bill by $417.97. I fired up the browser and, in a quick four clicks, did just as she asked. I transferred the money from her savings account.
Today, her credit card bill arrived. No such payment had been made.
Oh, well, I said, I must have paid it online into my own credit card (yes, we have separate accounts because, well, we're terribly, terribly independent), but no, I hadn't done any such thing. This I found out after two lengthy phone calls. Oh, I did try to get the information online, but the credit card site is, as usual, out of commission.
So where had I paid it? Well, to our municipal tax account, I discovered after making my way through a massive list of online payments from the five separate accounts we maintain because we just need to confuse ourselves endlessly.
How had this happened? Because the municipality is the payee above my wife's credit card on my online banking list.
And why hadn't the municipality, to which we owe absolutely nothing, not asked me why I was doing such a dumb thing, just after paying our yearly tax bill only weeks before?
"Well," the nice woman in the finance department said sweetly, "we just thought we'd transfer it to your next year's taxes."
I let out a series of sqwaks and they're sending the $417.97 back to me, but, as the woman said, "it could take several weeks."
For years I've been bragging that I pay all my bills online with out a hitch. Okay, make that just a single hitch.
4:09:26 PM
|
|