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Monday, April 14, 2003
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Copy-control CD complaint:Qld businessman complains to ACCC about EMI's copy-control discs, by SamVarghese, Sydney Morning Herald.The complaint by Tom Dullemond, who runs a small company in
Gladstone that sells software for writers, is based on the fact that these discs, when played on Windows and Apple PCs, do not produce the high quality CD sound one might expect from what looks like a music CD.
Dullemond, who has like many others had his email bounced when writing to
EMI, said the discs stated (in tiny print) that they would only play on
audio CD players and the Windows/Apple operating systems.
Due to this, complaints from people who were unable to play these discs in PC CD-Roms or any CD-drive that strictly adheres to the redbook specs for CDs (audio-CD players can play copy-control discs because they are more
error-prone; DVD drives or other high-precision CD drives will most likely
not play the new discs) could not be followed up, Dullemond said.
My complaint, however, stemmed from the fact (confirmed by EMI) that CC
(copy-control) discs when played in Windows and Apple PCs do not play the
high quality CD sound one might expect from what looks like a music CD.
They play back a low bitrate compressed .WMV file in a proprietary software
audio player, he said.
Dullemond, who lodged his complaint in early March, said he received a call from the ACCC soon after.
The ACCC lady who spoke to me conceded that not disclosing this
information to consumers (I had to do some serious internet digging and EMI
tooth-pulling to find this out) could be pursued by the ACCC. After all, a
consumer is told the CD they buy can't be copied - they're not told that
the CD plays back low quality sound on computer systems.
The ACCC refused to confirm that any complaint had been lodged. [A blog doesn't need a clever name]
11:03:15 PM
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© Copyright
2003
Morgan Wilson.
Last update:
5/14/03; 12:17:43 AM.
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