Sunday, November 10, 2002

Some numbers about the perception of information overload This interesting quote appears in an article about knowledge management. "Gartner ... estimates that 90% of businesses surveyed suffer from 'information overload.' Of the companies surveyed, Gartner found that the perception of information overload was 20% higher overall among companies that had knowledge management systems in place, compared to those which didn't." [TVC Alert] Very interesting - especially the bit about companies with KM systems being more likely to perceive information overload. I can think of 2 reasons for this: 1, The employees of companies with KM systems in place are more likely to be aware of the information overload problem; 2, the funder of this research is SupportSoft, who is trying to show that "traditional knowledge management systems" are "ineffective" - unlike their system, of course. 4:52:30 PM

© Copyright 2003 Morgan Wilson. Last update: 5/14/03; 12:37:59 AM.