And you know, one final thing... if a large gluttonous company REALLY thinks tossing crumbs at a consumer when they basically fucked them over is enough to make them come back, or recommend them to their friends, well then they need to fire any and all management staff as well as the entire customer service department. It is a horrible way to run a business. No wonder America is going down the toilet. U-Haul should be blamed for EVERYTHING. Kids hungry? U-Haul. Lost your job? U-Haul. Can't afford Christmas this year? Blame U-Haul for this one also folks. President Bush, step aside, you have a competitor now.
I promise you this, I will swear at, curse at, and smear the name of U-Haul long after I am in my grave scratching at my coffin. *spits*