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  August 18, 2005


aha6My recent conversations with my colleagues working on AHA! have taken some intriguing turns, and since many of you have been very encouraging on this project, I wanted to share them with you. Just as a brief reminder on what AHA! aspires to be:
  • A vehicle and methodology to explore and discover approaches to complex issues, from global warming and violence and poverty in the Mideast to the dysfunction and lack of innovation in large organization. We know that complex issues can't be addressed using the old merely-complicated approaches (like systems thinking, reengineering, cause-and-effect analysis, etc.) -- three years later you look back at the project you poured so much sweat into and nothing has really changed. AHA! implements Einstein's advice that we won't solve problems using the same kind of thinking that gave rise to them. Complexity theory is new and largely untested in this area but there are some fascinating and powerful techniques that seem well-suited to support a complex adaptive system 'discovery-and-learning based' methodology.
  • A group of people who will develop AHA! and will then certify others who have the capability to apply it to the many complex problems and challenges that other methodologies and approaches have failed to solve -- people with the experience to know what works and what doesn't, and why.
  • Completely open source and creative commons licensed. We may charge for-profit organizations to help them apply the methodology, but only for the purpose of funding sessions to use the methodology to solve the world's most intractable problems for free. 
Some readers have asked if AHA! will be based in one or more physical centres -- we don't know yet. Other readers have asked whether AHA! will be software -- it will be more than that, but there will undoubtedly be software and other tools that will be part of the methodology. And some readers have asked if AHA! will use Open Space methodology -- we will use Open Space extensively in developing the AHA! methodology, but we don't know whether it will be a significant part of the final methodology. It will be what it will be.

My AHA! colleagues are agreed on the following:
  • It is essential that AHA! differentiate itself clearly from all the other methodologies out there that claim to have the ideal approach to solving all the world's problems. Perhaps the only way to do this is to use it to 'solve' a problem that none of these other methodologies has solved.
  • Developing and using AHA! is going to take a significant commitment of time and energy of its core group, and ultimately of anyone who wants to use it effectively. This is not a 'spare time' project. The purpose of the design session is not academic, it is to set out a plan for a lot of people to do a lot of work to accomplish some remarkable results.
  • We need to just start. One initial design session, start of November, invitations to go out by the end of this month, invitations to be open to anyone (including you) who is interested and can make it and cares enough to invest some time and a bit of travel money (we are trying to get sponsors to cover other costs) to get there (either Toronto or San Francisco) -- and that session will:
    •  'create the container' for what AHA! is, 
    • set the agenda for where AHA! goes from there, 
    • establish the business model for AHA! (how it will make money),
    • identify what kinds of problems and challenges it is appropriate for, and
    • then begin to offer it to the world
  • AHA! needs to create a bridge between reasoned cynicism and reasonable optimism:
    • it must appreciate why so many existing and promising methodologies have failed, yet
    • it must acknowledge that there are some astonishing activities occurring right now (most of them very focused, one-off, but employing radical, leading-edge thinking) that could be leveraged and incorporated into AHA!
My AHA! colleagues also disagree significantly on the following:
  • Should the objective of the initial AHA! design session be just to develop the methodology (by grappling with why all the old 'complicated system' methodologies don't work), or to simultaneous develop and apply it to try to solve one intractable problem? Advocates of the former say the latter is too ambitious for one session, while advocates of the latter say that we'll attract more exceptional and diverse people if we really stretch and focus on one 'burning platform' issue, than if we try to 'get people energized about process'.
  • Will business be willing to invest in AHA!, or are business leaders too incapable of thinking outside the box, too timid and risk-averse, and lacking in any sense of urgency for change to participate in this? We are quite split on this, and as a cynic and an idealist I'm torn on this question. I had imagined business funding AHA! (both to solve its own problems and also via some altruistic funding of its use to solve broad social problems) and also hoped business would bring some (often much-needed) business perspective to intractable non-business problems that AHA! might grapple with. But if business is going to opt out, we'd be better off looking for other sources of financing and stick to people who really will have passion around AHA! and what we believe it could accomplish.
It would be presumptuous and premature (and contrary to the spirit of collegiality and collaboration) to try to lay out some preliminary vision of AHA! (I am willing to 'let go' of AHA!, and let it go wherever the consensus of those involved see it going). But I think we are agreed that it would be useful to create a list of some of the problems, issues and challenges that a complex adaptive systems approach like AHA! might be able to deal with to a degree no other tried-and-true approach could.

So here's my list* of the world's 10 most intractable problems, and my preliminary assessment on the degree to which (on a scale of 1 to 10) AHA! or some other complex adaptive systems approach might address each problem better than all the approaches that have failed so far:
  1. Creating a health care system that works, based (probably) on preventative care and self-diagnosis and self-treatment, instead of on learned helplessness and dependence. (8)
  2. Creating an education system that is based on just-in-time learning by doing, learning from acknowledged experts, self-discovery and peer-to-peer collaboration, in the field, in critical life skills selected by the learner and learned the way the learner learns (and graded by the learner), instead of on 'teachers' in expensive remote facilities in one-way lectures with grades assigned by the teacher. (8)
  3. Achieving energy and other resource self-sufficiency and sustainability, based on renewable and non-polluting sources and conservation, using mechanisms like radical tax shifts, real R&D on sustainable energy, and local energy co-ops. (8)
  4. Creating a food system that does not inflict massive suffering on animals, does not waste billions of acres of land in inefficient monoculture, does not require billions of dollars in annual subsidies to keep it afloat, does not involve absurdly inefficient transportation and overpackaging of products, does not exploit farmers and divert desperately needed food from poor to rich, and does not create massive waste disposal problems and contribute substantially to global warming. (8)
  5. Reforming corporate conduct through constructive public-private agreements and partnerships so that business is encouraged (financially and through reputation and customer goodwill) to pursue socially and environmentally responsible policies, instead of discouraged (through taxes, sanctions, laws, regulations and other often-unenforced or unenforceable means) from being irresponsible. (6)
  6. Creating integral, intentional communities based on love and commonality of interest and beliefs instead of economic standing and proximity to the workplace, and in the process, weaning communities off cars -- by integrating personal and work life in one place, by eliminating the roads that fragment communities, and by making all transit public (e.g. a shared fleet of community vehicles on the outskirts of the community and a community-run bus/limo service for community members). An essential part of this is resolving the tragedy of the commons, so that instead of fragmenting and destroying community and collective responsibility by making everything privately owned and laissez-faire, we are encouraged to acknowledge that the value of community property is much greater than the value of our individual share of it. (5)
  7. Reducing over-crowding and over-population by e.g. using smart urban design (that creates more psychological space than physical space), by eliminating space waste (more effective, modular, changeable house configurations), and by developing physical (not chemical) contraceptives with zero risk of unwanted pregnancy, use of which becomes the easy, default behaviour until and unless conception is actually wanted. (4)
  8. Reducing poverty (and economic and political inequality in general) and by doing so reducing violence (there is substantial evidence that levels of violence correlate closely to inequality, at every political level). (4)
  9. Increasing business innovation. (4)
  10. Increasing wilderness and biodiversity.(3)
If you have comments on resolving the two areas of disagreement, or any suggestions on approaches to any of these 10 problems that appear to really work (or have a real chance of working, rather than just being wishful thinking), I'd love to hear from you. More about AHA! when the date is nailed down, and the invitation finally crafted (soon!).

* Jason Kottke loves lists, and I'm grateful for some of the new traffic he has brought to this blog.

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