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May 26, 2003
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Jeb Bush has
interfered
in the case of a raped, severely mentally and physically disabled Florida woman,
insisting that a state guardian be appointed to protect the 'rights' of the
five-month-old fetus, before one is appointed for the woman, who faces life-threatening
physical danger if forced to carry the pregnancy to term. It's hard to believe
anyone this extreme in their political views can actually get elected. Thanks
to Jan at Secular Blasphemy
for picking this one up, which, surprise, was not picked up by the major
media.
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1:54:49 PM
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From James Surowiecki at the
New Yorker
, an explanation of why consumers continue to do business with companies
that have ripped them off:
Last year, Merrill Lynch was accused of defrauding
its clients by giving them corrupt advice about which stocks to buy. Internal
e-mails demonstrated that its research analysts had publicly recommended
stocks that they'd privately derided. The company wound up having to make
a payment of a hundred million dollars, as part of a settlement with the
New York Attorney General's office. And how did Merrill's retail clients
react to all this? They gave the company eighteen billion more dollars to
manage. It was a tough year for Citigroup, too, what with the revelations
about chicanery at its Salomon Smith Barney division, whose customers lost
vast sums of money on tainted stock tips from the likes of Jack Grubman.
So what did the customers do? They gave Citigroup another thirty-five billion
dollars to manage. If Circuit City sold televisions that
blew up after three months, people would probably stop shopping there. Why
is Wall Street different? For one thing, Wall Street is selling a service,
not a product, and customers demonstrate much greater loyalty to services
than to products, because services usually involve personal relationships.
An investor who has his money with Merrill Lynch forms a bond with his broker,
not the firm.
It's true that services are not the same as products, and that people can
trust an agent of a company they distrust, but I think there's more to our
addiction to buying from corporate wrong-doers than that. There are well-publicized
campaigns to boycott the products of Microsoft (monopolistic practices), Monsanto
and ExxonMobil (environmental damage), McDonalds, Disney, the Gap and Nike
(domestic and foreign employment practices), P&G (animal cruelty and
war profiteering), and a host of other companies (unhealthy and defective
products). But even those who are vaguely aware of these boycotts continue
to buy their products. Why?
Part of the reason is the conspiracy of silence between the corporations
and the media to squelch public awareness of corporate wrong-doings and the
protests against them. After all, the media depend on these same corporations
for their livelihood, so their conflict of interest is blatant. There are
also massive marketing campaigns to present guilty corporations in the best
possible light, including, as the current
Nike case
illustrates, outright lies to the consumer, lies that these corporations
consider their constitutional right.
Beyond that, we are a part of the conspiracy. We don't want to hear
bad things about the things we buy, because it makes the buying decision more
difficult and makes us feel guilty as well. We don't want to feel
guilty. For the same reason people on a diet don't want to know the calorie
count of the foods they're addicted to, we don't want to know that the company
that makes the shoes we like, the bank or broker we trust, our favourite
family vacation spot, are all corporations guilty of criminal activities.
Just like discovering our favourite restaurant is a Mafia front, our first
reaction is to say "that's not my business, it has nothing to do with me or
my decision to do business with them".
But of course it does. If boycotts and corporate criminal behaviour received
the same publicity
as other public and criminal events, we would all be embarrassed into finding
other suppliers, and the wrong-doers would quickly be out of business. But
we've now been conditioned to believe that large corporations are really "all
the same". Is Reebok really any better than Nike, Shell than ExxonMobil, Six
Flags than Disney, Unilever than P&G, broker X than Merrill Lynch?
Truth is, we don't know, because it's in no one's best interest to tell
us. Armies of corporate lawyers stand ready to sue anyone who suggests
wrong-doing of their clients, as Consumer Reports, which faces constant
litigation for simply reporting the most blatant product flaws, can attest.
Whistle-blowers in corporations risk losing their jobs and litigation
if they reveal what's going on in their companies. The media and the politicians
don't want to risk losing the huge cash flow from these companies that they
depend on.
Fixing the problem won't be easy. We can't expect political or legal solutions
-- those guys are
part of the problem
. What we need is a place where consumers can get information from an objective
source. A consumers' Corporate Ethics Clearing-House, perhaps a collaboration
between Consumer Reports and consumer watchdog groups, could be established
which would keep a score-card on every major company's ethical history. To
support this we need additional protection for whistle-blowers, acting in
good faith, from the wrath of the corporations they expose. And we need national
standards associations like ANSI and UL to establish standards for corporate
conduct, a requirement to report on corporate conduct in accordance with those
standards in the annual report, and a mechanism for audit of those corporate
conduct disclosures.
I think the Corporate Ethics Clearing-House is all we need to get started.
The rest will take time, but will occur inevitably as both buyers and investors
begin using the Clearing-House in making purchasing and investing decisions.
We may yet prove that Knowledge is Power.
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9:59:13 AM
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© Copyright 2004
Dave Pollard.
Last update:
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