 Readers of How to Save the World know that I'm a big fan of visualizations as a way of adding meaning and value to information,
and as a vehicle for reintermediation and the re-emergence of a
critical business and social role for information professionals as
specialists who do their craft better than any generalist can hope to
do.
Likewise, I'm a fan of Rob Cross' approach to social network mapping -- focusing on the assessed quality
of relationships rather than just their quantity or frequency. And I
think the most important value of social network maps lies in
self-assessment -- what a map of others' perceptions of your social networks tells you about yourself and the nature and quality of your own relationships..
So
I was intrigued to discover that one of the most popular social network
maps on the web (reproduced above) looks utterly different from most of
the maps I've seen before, which tend to be hub-and-spoke type drawings
with a few overly-busy people with too many links and a few loners with
too few. This particular map was developed by a professor in the US
based on a survey of every student in a typical American high school,
and depicts all their 'sexual or romantic' relationships over the past half-year.
Far
from hub (the sexual athletes) and spoke (their conquests) with
disconnected outliers (the school nerds et al), the picture is one of
remarkable fidelity and many tiny, almost nuclear clusters. Sixty-three
couples (126 students) had sex only with each other, and 63 other
students were involved in closed triads -- one or two partners with no
overlap with anyone else in the school. Another 94 students were
involved in other small clusters, and of them 79 had only one sexual
partner in that cluster. Then there was a long, thin network connecting
288 students with up to 37 degrees of separation, the vast majority of
whom also had only sexual partner. Most of the students in this giant
cluster would have been flabbergasted to realize they were part of such
a network, and (unless shown otherwise) would justifiably perceive
their relationship map no differently from those in the nuclear
clusters with two or three participants.
What does this mean?
The link above is illuminating, but it is quite narrowly focused on
preventing STDs (i.e. forget looking for hubs to teach/treat; a much
broader approach is needed). I think this map raises more questions
than it answers, and also has some important implications for the value
of network maps in the first place:
- It suggests we don't know much about networks. Networks, like all human and ecological systems are, after all, complex
systems. By definition they can never be even close to fully known, nor
can causality be inferred from them, nor reliable predictions be made
from what we do know of them. We can look for patterns, but we can only
hazard intelligent guesses about what those patterns might mean.
- If
we're lucky, and reasonably perceptive in our guesses, we might be able
to succeed in bringing about some modest changes in these patterns or
the behaviour that gives rise to them through interventions: attractors
(incentives) or barriers (disincentives). But that's a huge 'if'.
- Suppose
we had done the survey again six months later. Would there still be one
large and a hundred very small, isolated clusters? Two large clusters?
None at all? Would the people in the large cluster(s) be very similar
or utterly different from those who had been in the large cluster in
the previous six months? If the survey was a year long, or three months
long, instead of six, how different would the patterns be? If it was
done at the high school a mile away, how different would the patterns
be?
As intriguing as the map is, to me it poses the same huge
risk as any other analysis of complex information: the risk that people
will draw simple conclusions and propose complicated 'solutions' by
misinterpreting or oversimplifying or placing far too much importance
on this tiny, flawed, partial picture of a profoundly complex
phenomenon, in this case the phenomenon of human networks and
relationships.
It reminds me a bit of the old John Saxe poem
about the six blind men trying to describe an elephant. We cannot hope
to fathom human relationships, so we try to simplify them down in some
way that will allow us to see the patterns and therefore come up with a
course of action that, if imperfect, is better than doing nothing. The
problem is that it isn't necessarily better than doing nothing. As
James Cascio said (perhaps quoting someone else -- thanks to Martin Cleaver for the citation) the map is not the terrain.
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10:29:45 PM
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