Dave Pollard's environmental philosophy, creative works, business papers and essays. In search of a better way to live and make a living, and a better understanding of how the world really works.
Christopher
Allen has his
article on social networks and power
laws up today, and it's worth a
read. He makes the point that the size
of a group or network is only one
part of the social dynamic,
because not all members of a group are 'equal', and, particularly in
larger groups, a small proportion of members tends to dominate. This is
all according to the Power Law theory (Clay Shirky is most famously
associated with this), which is illustrated above: Most members of such
groups fall in the "long tail" to the right side of the curve; each of
them has relatively little influence on the group as a whole, but
collectively, because of their large number, this "tail" can be long
enough to "wag the dog" (if
they're sufficiently organized and enabled and inclined to do so).
What interests me, more than the non-egalitarian nature of such groups
(especially hierarchies), are the power
dynamics of groups that are purportedly
equal. We have been
conditioned by the multiple hierarchies in most of the groups we
participate in (including families, workplaces, and recreational
teams), to wait for 'leaders' to present themselves (or be assigned) in
the groups we are part of. We tend to find self-organization
opportunities (or necessities) bewildering -- there's kind of a tacit
"who's in charge" question floated, a 'holding back' waiting for
someone to direct the group.
It doesn't take long, however, with a bit of practice in Open Space or
in unorganized collaborative activities ("pick-up" sports, karaoke,
dances, and some collective work-bees), we quickly re-learn the art of
self-organization. Once you get used to self-organization, it's hard to
put up with 'organized' groups again, with their bullies, louder
voices, self-designated leaders/followers and wallflowers. So you get a
complex power dynamic working:
The people who are
used to holding sway (people normally in a position of wealth or power)
will naturally talk first, and start to display dominance behaviours
(talking loudly, interrupting, aggressive body language, pulling rank,
assigning tasks, making decisions 'for' the group)
The people who think
they have something to say but who are unable or unwilling to exercise
dominance behaviours to 'compete' with the first group will disengage,
and their behaviours will show it (looking away, multitasking, crossed
arms, moving towards exits, daydreaming)
The people who want to
curry favour with the first group will start exhibiting submissive
behaviours towards them (leaning forward body language, nods)
The people who are
overwhelmed and reluctant to contribute out of fear or shyness will
start exhibiting non-directed submissive behaviours (legs drawn up,
self-touching, intertwined fingers) and trying to decide who to defer
to; anything they are coaxed to say will be immediately discounted or
ignored
Some of these signals and dynamics are quite subtle, and many of them
are not even noticed by others. If you have come to prefer
self-organized egalitarian groups but work for an organization where
this is rarely or never authentically practiced (most hierarchies
pretend to have/tolerate egalitarian groups, but this is only for
effect, and such groups actually have little or no real authority),
this can be so exasperating as to make you culturally incompatible with
the organization -- you'll find hierarchical group activities so toxic
you'll quit, or your rancor or disengagement will get you fired.
My sense is that this cultural tension is creating a constant power
disequilibrium in many organizations:
People who are at the
top of hierarchies are finding it harder to attract and retain
sufficient obedient submissives and patient sycophant climbers
Hierarchies with too
many ambitious dominants are being crippled by more and more violent
dominance competitions (leading to high burnout rates)
Some former
egalitarians are being seduced by increasing power and wealth to behave
like, and finally become, top-of-hierarchy dominants
Mostly-egalitarian
groups are being exhausted by the need to constantly reprove/expel
incorrigible dominants and 'bring out' incorrigible submissives
Picture a society made up of equal numbers of chimps (hierarchy,
top-down organized culture) and bonobos (egalitarian, self-organized
culture). Yes I know these are somewhat exaggerated sterotypes. The
chimps had worked fine together when they were a monoculture, because everyone
quickly learned their place in the hierarchy and decisions were made
and followed accordingly. The bonobos had worked fine together when they were a
monoculture, because they worked out everything by consensus without
power dynamics.
But now they're mixed together, and worse, the older members of the
diverse culture are mostly chimps and the younger members are mostly
bonobos. The dominant chimps are unhappy because the bonobos won't
defer and obey. The submissive chimps are unhappy because it looks like
chaos -- no one is clearly in control, telling them what to do. And the
bonobos are unhappy because the dominant chimps are bullying and not
listening, and the submissive chimps are not participating and speaking
up.
In the real world, the power dynamics are at once much subtler and much
more complex. There is no truly egalitarian culture, and many of us
have blind spots as to our use of and acquiescence to power. Nor is
there any truly hierarchical culture -- we don't always defer to people
higher in the hierarchy (especially if there is no direct line of
responsibility or authority), nor do we always want or expect people
lower in the hierarchy to defer to us. Besides, position in the
hierarchy is usually subjective and context-determined. So in fact the
power dynamics and cultural tensions described in the bullets above are
ever-present in almost every group or organization to which we belong.
So 7 and 50 may be ideal sizes for Work Groups and Enterprise Groups,
but their success will be strongly determined by the cultural mix and
power dynamics of the group members. That's even true, the idealist in
me acknowledges with a sigh, when the Group is substantially
self-selected. We cannot know the personality and power culture of
people until we've worked with them in a variety of situations. And of
course, we don't even know ourselves perfectly, nor how we can delude
ourselves, or be seduced, to act in ways very different from those we
claim to espouse. Some of the constant power struggle will be going on
inside each of us.
MY GRAVITATIONAL COMMUNITY People
who have inspired or informed me frequently over the past few months.
For my full blogroll/online reference library, see
here. [* indicates
people I connect with in real time, f2f, via IM, Skype or SL chat.]
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Blog writers
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