Dave Pollard's environmental philosophy, creative works, business papers and essays.
In search of a better way to live and make a living, and a better understanding of how the world really works.




 

  Monday, May 11, 2009


BLOG The Future of the Media: One More Time
adding value to information

Nearly 15 years ago I was asked to give a speech at a conference of Canadian mainstream media types and 'content aggregators'. I quoted Marshall McLuhan ("Information is always trying to be free") and told them that, in 15 years, if they didn't change, they would be extinct. Specifically I told them that they had to do more than regurgitate stories from the newswires, and that if they wanted to be paid for their work they would have to do something valuable -- either provide information content that was actionable, or provide some service that added value. I described seven ways to add value to information (see chart above):
  1. Provide an actionable alert about something new and urgent.
  2. Provide an actionable briefing about something new and important.
  3. Provide the results of a survey of informed people that has never appeared anywhere else.
  4. Provide genuine research that explores an issue in depth and gives readers/viewers a thorough and useful understanding of the issue, and which asks important and provocative questions.
  5. Provide guidance on what the readers/viewers should do about this information (something more valuable than "be on heightened alert")
  6. Provide a gauge or measure by which people can self-assess what they know about an important subject vs. what they should know.
  7. Organize a real-time event where people can engage with each other and with people who know more than they do, about an important subject.
The media types laughed at me. They insisted "this is not what the mainstream media do". I insisted that if that was so, they had better start looking for a steadier job. As usual I was a bit ahead of my time, but not by much. The mainstream media are drowning in debt and losing readers every year, and their only answer is to try to find ways to force us to pay for the same old content, what I call "worthless news".

Bill Maher famously said "The job of the media is to make what's important interesting." And the above list provides seven ways to do so. So why don't they do their job?

Well, for a start, it costs more to do these seven things, and media companies are notoriously cheap (that's why, a century ago, media barons were so wealthy). It's risky. It's hard work. It requires real skills. And it requires the company to really know its readers/viewers. The mainstream media fail on all counts. The alternative/indymedia, by sheer force of numbers and the astonishing range of new technologies at their disposal, are proving more capable of all seven ways of adding value to information than the stodgy old media.

There are exceptions. Some local newsmedia do some excellent investigative reporting of local issues (corruption, neighbourhood pollution, local culture). The New Yorker provides great analysis on important issues like government torture, American cultural phenomena, and environmental issues. The NYT, in its weekend and special editions, does some admirable long pieces and multi-part investigative series. The Op-eds in both The New Yorker and the NYT are often insightful and informative, not just empty rhetoric. So are many of the environmental articles in Orion.

A lot of people are asking what will happen if most of the mainstream media fold -- where will the raw 'news' that most of the new media write about come from then? The reality is that most of the 'news' in most of the mainstream media are not information items at all -- they're entertainment items. In fact many of them are entertainment items about the entertainment industry -- pure pap. Much of the 'news' comes from wire services that, increasingly, use vast networks of freelance reporters, rather than having their own staffs, so in the worst case after the mainstream media's demise, freelancers (who already work for next to nothing) will have to become part-time reporters, and earn their living doing something else. In that case the raw news reports (most of which aren't actionable in any case -- more worthless entertainment) will end up being served up by millions of part-time freelance reporters, who will provide their copy and multimedia free (it won't cost them anything) just to see their name in the byline of all the narrowcasting blogs and e-newsletters that will thrive once the newspapers and the remains of real radio/TV journalism disappear.

A larger problem is that, even now, there is a dearth of skills at doing the seven things that add value to information. Doing great research is a rare ability, and insightful research is lost in oceans of superficial, thoughtless regurgitation and academic esoterica. Few people care to take the time needed either to do great investigative work, or to think creatively and profoundly about what all the mountains of facts really mean. And the short attention spans of most of their potential audience is not a great encouragement either.

But it's interesting to see how, no matter how the intermediaries and governments and corporatist packagers of drivel to dumbed-down consumers obfuscate, trivialize, neglect and deny any obligation for doing the real job of adding value to information (and making what's important interesting), somehow there is always someone out their to take up the slack. Government censorship has never been a match for citizens' passion to know important truths. The education system can never quite stamp out all the creativity and intellectual curiosity of its inmates. And there is always someone out there prepared to risk everything to speak truth to power, to the deceived, to the deniers, and to the ignorant.

For all the worthless news served up to us by the dinosaur media conglomerates, there is more useful, valuable information available to us today than ever before, and the magical thing about it is that the people providing it are doing it not for money or glory, but because they care about the truth. And the more they inform us, against all odds, the more we come to care too. And when a connected, organized group of people come to care about something actionable, watch out: there is no stopping them. It's the phenomenon that has brought down tyrants and empires, and brought us just about everything that is worthwhile in our struggling society.

As Margaret Mead said: Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.

Category: The Media

10:29:00 PM  trackback []  comment []

BLOG Links for the Week -- May 10, 2009
esperance2
surf coming in from the Antarctic, Esperance, W.A. last month; photo by the author

The Animal in the Dark Tower: Ran Prieur from 2004 (thanks to Dale for the link) on why we can't "go back" to being what we were before the invention of agriculture and civilization. Excerpt:

[John] Livingston [in Rogue Primate] writes:

Nowhere may the human presence be seen as fully integrated and "natural," because wherever we may be, or however long we may have been there, we are still domesticates. Domesticates have no ecologic place, and they show it consistently and universally. When non-European indigenous peoples received and began to use firearms, for example, they revealed their exotic placelessness without missing a beat.

A common anti-civ argument goes that "we" lived sustainably for more than a million years before the few thousand years of civilization, that stone age technology and only stone age technology has ever been sustainable, and that therefore we should live pretty much like we lived for that million-plus years. But that wasn't us! Those were our less biologically-domesticated hominid relatives. Arguably, Homo sapiens sapiens has never lived sustainably, by which I mean that we have had societies that gave as much as they took, but that these societies themselves were precarious, that they could and sooner or later did fall out of balance -- or get knocked out of balance by conquest or technological infection from some imbalance over the horizon.

I suggest that we draw the line in our heads not between industrial civilization and hunter-gatherers-plus-nature, but between Homo sapiens sapiens and all other life -- and of course not in the sense that we are more "highly" evolved, but that we have evolved to some strange place off to the side, isolated and dangerous, the animal in the dark tower.

We Have Already Twice as Many Known Petrocarbon Reserves as Our Atmosphere Can Bear: To keep CO2 under 350ppm, we need to leave half of the oil, gas and coal reserves we've already discovered permanently in the ground, and stop, forever, searching for more. When are we going to realize this?

US Real Unemployment Rate Nears 16%: That's a total of 23 million Americans. Of course the "official" unemployment rate, like the "official" inflation rate, is a much smaller, phony number.

Richard St John's Eight Secrets of Success: Richard interviewed 500 TED attendees and their 'secrets of success' were:
  1. Passion: You have to love what you do, and be guided and inspired by it.
  2. Hard Work: You have to invest a lot of time and energy, but, hey, if you have passion for it, is it really work?
  3. Gift: You have to be good at what you do, by nature and/or lots of practice.
  4. Focus: Don't try to do too many things.
  5. Courage: You have to push through shyness and self-doubts.
  6. Service: You have to be of use to others, do something of real value, something that meets a real need.
  7. Ideas: You have to innovate something unique, by listening, observing, being curious, asking questions, tackling problems, and making connections.
  8. Persistence: Persevere through failure and CRAP (criticisms, rejections, assholes, and pressures)
Good advice. I guess it would be immodest to point out that my book Finding the Sweet Spot says all this. Thanks to Natalie for the link.

Take Care of Your Body!: My friend Colleen describes her recent Crohn's flare-up, her first in three years (I have the sister disease, Ulcerative Colitis, and it's been two years since my last flare-up). It's a very personal, very funny, very moving article and it's a great reminder that, if/when we lose our health, everything else we love and intend is jeopardized. Great bonus quote from Merlin Mann: "You eventually learn that true priorities are like arms; if you think you have more than a couple, you’re either lying or crazy."

Should We All Be Part-Time Farmer-Gardeners?: A Japanese study suggests the key to healthy living is to have two part-time careers, one working on the local land, and the other in our personal sweet spot. Thanks to David P for the link.

Artists' and Writers' Fear of Failure: Elizabeth Gilbert of Eat Pray Love fame talks about how artists can move past the fear of failure (and the vanities of success) by realizing we are just the vehicle through which genius expresses itself. Thanks to Mariella for the link.

Intentional Communities Find Niche With Seniors: Co-housing, a form of Intentional Community, is perfectly suited to seniors' social and support needs. In Denmark there are 250 co-housing communities dedicated exclusively to seniors. Thanks to Tree for the link and the one that follows.

Will The Government Drug Us All With Lithium Next?: Research indicates that lithium put in the water supply could pacify us enough to significantly reduce suicide rates. Psychiatrists are all for the idea.

Just for Fun:

Video of a surfer from inside the wave. Thanks to Viv for the link. And if regular surfing isn't enough for you, in the Amazon you can surf a single long wave of the tidal bore, for 37 minutes.

The world's 10 most dangerous roads.

Thoughts for the Week:

Harrison Owen, coaching a newbie on Open Space Technology (thanks to Viv for the link):

I have a big secret. We are all amateurs, and all gifted with a 13.7 billion year old process that basically runs itself almost no matter what we do. Of course there are a few tricks of the trade, particularly when it comes to the ongoing use of OST and integrating it into the everyday life of organizations. I don’t think this is rocket science, but it will take some attention. Here is another big secret: All organizations are already in Open Space but they just don’t know it. Or in some cases, they do know it but it scares them to death. The point is, you are not bringing anything new – just helping them to remember what they already are, and be it better.

All of that said — things do get better with practice, and in the case of Open Space that usually means discovering more and more things not to do.

From Sam's always raw and astonishing blog diary, as she adjusts to yet another move:

May 7th: DogJill's visible cancer has worsened quite rapidly and has spread to the other side of her throat and finally we will say our good-byes tomorrow afternoon. I had expected six good months with Jill and we have had seven or eight really great ones together. I wanted to make sure there was no choice here, that it was not merely a money issue, because that is something we could work around if it possibly would do any good. But she makes it clear that it afflicts not only her throat but, as the vet suspects, her abdominal organs. I have to lift her onto the bed now and lift her down again because she finds it painful to stand on her hind legs or jump.

Things are shifting and changing. I had worried we would not commune with the moon here as I'd hoped because of the blasted street lamp north of us, but last night when we sat on the south stoop and watched the cats dancing in the driveway the rain clouds parted in the southern sky to reveal the moon's gorgeous smiling face and it was so bright and the sky was wide and all brilliances and depths of silver and black and I was much relieved. Late tomorrow night (12:01am) May's full Flower moon will blossom and bless us with its hope and fresh energy...

May 9th: pressed my face against Jill's muzzle yesterday and smelled her smell and whispered I love you you'll be fine now don't worry and she breathed in the scent of my ear in long slow hunting-dog sniffs, I held her head in both my hands and kissed her and the pink fluid left the syringe and passed into her narrow vein and she went heavy and slack and I wept to free her. Later on I thought I sensed her happiness. When I came home after, I walked in the front door as someone on my brother's TV show said You did the right thing, Captain. It was reassuring. Brian asked, in the evening, and so I told him the story. When he goes to bed now for a week or two he'll say as he did last night "My friend Jill she died." No more Angel of Death now for me please. Please just let me plant the rhubarb roots and crowns of asparagus before it's too late, while I still can scratch a trench in the soil.

2:54:10 AM  trackback []  comment []


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