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	March 31, 2004

HELP ME TEST DESKTOP VIDEOCONFERENCING I recently wrote that a critical element of Social Networking Applications will be the renewed use of desktop videoconferencing. Not the old, jerky CU-SeeMe, but real, professional quality, simple person-to-person videoconferencing, which I nicknamed Simple Virtual Presence (SVP). In a recent review of alternatives, PC Magazine rated seven desktop video apps (see table following), mysteriously ignoring Microsoft NetMeeting, and also rated several webcams that work with these apps, rating two of them (see note under the table) much higher than the rest. Price* Ease of Use Video Quality Firewall Compat. Group Conf. App Sharing White Board Comm'ty Directory Overall Rating Apple iChat AV $30 VG VG F No No No Yes G MSN Messenger 6 free VG F VG No Yes Yes Yes G SightSpeed 100 min/mo free, then $30/month VG VG VG No No No No VG VibePhone v. 1.6 $5/100 min E G E No No No No VG VidiTel** $35/month VG G E Yes Yes (View Only) No No VG Yahoo Messenger free VG F G Yes No Yes Yes G AIM Video IM   free VG F G No No No Yes G * Plus: recommended cameras Logitech QuickCam Pro 4000 ($100) or Apple iSight Cam ($150) -- both with 640 x 480 pixel resolution ** VidiTel also features sidebar Instant Messaging capability None of them offers all the functionality I said we need in SVP, but they are getting close. Top-rated VidiTel even has sidebar instant messaging capability while you're videoconferencing, and allows you to see (but not manipulate) shared documents in a separate window. It's expensive, though, and not compatible with other systems, so it needs Microsoft, IBM/Lotus, Google, Yahoo or AOL adopt it. SightSpeed has the highest rated video quality, and is free for the first 10 minutes per day and the first 100 minutes per month (after that a flat $30/month flat fee kicks in), but it lacks the bells and whistles to collaborate, and, like VidiTel, isn't compatible with other systems. Same problem with third-rated VibePhone. And the Apple iChat, with iSight camera, has great picture quality but only communicates with PCs only through AIM Video IM (SightSpeed works with both Windows and Macs). So much for single-standard, open-source development and ubiquity. So then you work your way down to the IM add-ons: MSN's, Yahoo's, and the new AIM videoconferencing functionality. These are all free extensions of their respective free IM applications, which most people have on their machines, so anyone with a webcam can converse with you. And some of them have multi-person conferencing, app sharing and white board capability. But these three products have only fair video quality, a critical constraint. But I would guess it's only a matter of time before these services, in the one-upmanship battle, will offer Sykpe-quality VoIP audio and much better video quality as well. Then watch these tools take off, initially as a means for free long-distance family and friend chats, and then as a new business medium, starting with small business and working their way up. The few reader assessments of these services I could find seem to be all over the map. Anyone tried any of them out and have any comments? Here's my plan: I'm going to buy a decent webcam this weekend, configure it to work with all three free IM services, and also subscribe to SightSpeed and stay under the 10 min/day free use limit, just to see what difference the superior video really makes. Then, for anyone interested in trying out some of these services with me, I'll publish all my contact info Monday. Be seeing you. 10:42:35 AM  trackback []  comment []

© Copyright 2004 Dave Pollard. Last update: 04/04/2004; 10:40:01 AM.