Dave Pollard's papers on business innovation & knowledge management



 

  May 30, 2007


Working Naturally
Several readers have asked me for a five-minute summary of the iterative, lifelong process of learning what we're meant to do for a living, and making that living through Natural Enterprise. I thought this was a reasonable request, so I've illustrated it above. Here's the five-minute walk-through:
  1. Now What? You're newly-graduated, outsourced, chronically underemployed or seeking to start your 'second career'. Start with yourself. Most of us have just fallen into the careers we've followed, or taken the easiest or most obvious path. We don't know what else we could be doing. We don't know what other people do for a living, what their work is really like. We don't know what capacities (many of them untapped) we have, or that we could develop that would open up worlds of meaningful work. So step one is a two-way exploration, of our own current and prospective competencies, and of the whole wide world of work.
  2. Why are You Here? The next step is identifying your Gift (what you are uniquely skilled at), your Passion (what you love doing), and your Purpose (where that Gift and Passion intersect with real, unmet human needs). These change as you grow and learn, but without knowing what they are, at least here and now, there will be no focus to your search for meaningful work.
  3. How Does Someone Make a Living? Most of us have bought into all the myths about making a living: fitting into and competing in the soul-destroying 'job market', or struggling with risky 'self-employment' -- beaten up by unreasonable customers and impatient investors, indebted forever and forced to grow ruthlessly or die. But there are models of joyful, responsible, sustainable, egalitarian enterprise where you are beholden to no one, where you work with people you love as an integral part of a healthy community. All you need to do is find them, study them, and follow their example.
  4. Who Do I Make a Living With? The greatest challenge for Natural Enterprises is finding partners whose Gifts and Passions complement your own, and who share your Purpose. Many hands make light work, and the entrepreneur's greatest mistake is often trying to do everything alone. For some, it makes sense to start with this decision, to decide first who you want to make a living with, and then, collectively, cycle back and discover what's possible, what you really want to do, and how best to do it. The process is continuous, and it doesn't really matter where you start. And the best thing about Natural Enterprise is you can always change your mind, and it will evolve with you.

The four steps above are inward-focused, about self-direction. Next you turn your attention outward, to filling a need:

  1. What Does the World Need? Real market research is about answering this question, and also about understanding why that need isn't already being met by some other enterprising group. This is the most difficult step in the process, but answering it will guide you confidently through the rest of the steps.
  2. What Could Possibly Meet That Need? We live in a world of great imaginative poverty, but with practice you can become very good at the critical skill of imagining possibilities. There are all kinds of tools that can help you, and nature, which has hundreds of millions of years' experience evolving imaginative approaches to seemingly impossible challenges, is full of ideas, free for the taking.
  3. What's the Business Model? Finding the way to convert a brilliant idea into an affordable offering that meets the need, simply and effectively, is the hard work of innovation. But we are inherently very competent innovators, and with practice, patience and help from others, you can excel at it. Where there's a will there's a way.
  4. Who Do We Work With? This is different from step 4, in that it brings in customers, colleagues, the people in other Natural Enterprises whose offerings mesh with your own, and the whole community you are a part of. It entails extending your business partnership to include the rest of the world, and learning important skills in collaboration and networking, and new (or long forgotten) ways of working like Open Source and Peer Production.
This process is not easy, but it can be great fun, it's always rewarding, and it's never impossible. It's a continuous, creative process of learning, discovery, paying attention, practice and innovation. Those of us who do one job our whole lives follow this process, in a simplified way, intuitively, and there is no rocket science here. Creating a Natural Enterprise is, well, natural. Watch what creatures in the wild do to make a living, to care for and provide for themselves and their communities, and it's identical to this process. We've just (most of us) forgotten it.

We are problem-solvers by nature, and all this is hard-wired in us. Just waiting to come out.


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