Knowledge Management & The Cost of Not Knowing (see also Social Networking / Blogs in Business)
Reinventing Knowledge Management (March, 2003) a 6-step knowledge process performance improvement program
Why Complex Intranets Don't Work (April, 2003) a discussion of the trend to re-intermediation in KM
Making Communities of Practice Work (April, 2003) ten principles for improving CoP effectiveness
Business Thought Leadership (April, 2003) what TL is, how it's produced, and who produces it
Could Purple Cows Revive KM? and Five Examples (May, 2003) how remarkable innovations get attention, and 5 examples in KM
The Knowledge Game (June, 2003) a game that simulates decisions on intellectual capital investment
Knowledge Management as an Innovation Driver (August, 2003) a review of two opposing views
Structured Thinking: The Pyramid Principle (September, 2003) how to organize presentations and reports logically
Managing KM Work(ers) (March, 2004) A downloadable paper about how knowledge work, and workers, are evolving and what that means for KM managers
The Cost of Not Knowing (March, 2004) weighing the cost of ignorance against the cost of knowing and learning, and a table of solutions for the most common knowledge content problems
The Essence of Knowledge (March, 2004) the essential learnings of a decade about knowledge, learning and work have been curiously overlooked in the design of 'knowledge management' tools and systems
How We Learn and Why We Don't (April, 2004) the essential process of learning, and the impediments we put in the way
Dave Snowden on Knowledge Management (May, 2004) three KM programs that could be much more effective than collecting context-free best-practice information in large central repositories
Managing Risk (June, 2004) Graham Westwood warns that cowboys in the wrong place can get you jailed, and offers a recipe for managing risk
The Decision-Making Process (June, 2004) instinct, reason and morality affect it, and not always for the better
Taxonomy: The Indexing of Web Pages (October, 2004) we need a more robust way to do it, and some of the holes are in areas where the content on the web is pathetically deficient
Hunting for Intelligence (November, 2004) the new FBI reformer tells staff 'hunt don't gather, disseminate don't just aggregate'
Not Search, Research (January, 2005) The Process of Exposition, and how to do research
Mind Mapping: See What You're Thinking (January, 2005) another great, free, productivity aid
The Future of Knowledge (January, 2005) a composite of my writing on KM as published in Across the Board magazine
The Self-Management Process (February, 2005) a process to help you, and your employees, manage your own career, learning and performance
Intellectual Capital Report (February, 2005) we have more information and anxiety, but less actionable knowledge and decision-making capability
More on the Cost of Not Knowing and the Future of KM (March, 2005) my answers to questions from graduating students about KM's fate
US Energy Map (June 11, 2005) #1176 - An outstanding visualization makes meaning of a lot of information
Why Knowledge Management is So Important (August 21, 2005) #1250 - Seven reasons to spend more on KM
The Psychology of Information, or Why We Don't Share Stuff ( Sept. 19, 2005) #1278 - A list of common behaviours that impede knowledge sharing, collaboration and good decision-making, and a few answers
Knowledge Sharing & Collaboration 2015 (Sept. 29, 2005) #1288 - Culture, not technology, is impeding knowledge sharing and collaboration; we need to shift from collection & content to connection & context to solve that
Ecolanguage and the Destiny of Humankind (Oct. 3, 2005) #1292 - Lee Arnold's inventive mechanism for explaining how things work with animated symbols
An Approach to KM and Learning that Embraces Complexity (Oct. 4, 2006) #1664 and Knowing Knowledge (Dec. 13, 2006) #1724 - George Siemens' book Knowing Knowledge describes presence, complexity and emergence, and a process to reinvent companies around knowledge processes
How Knowledge Drives Innovation (Oct. 17, 2006) #1677 - Of the 12 steps in the innovation process, 10 of them are knowledge-powered
Principles of Knowledge Management (for organizations with no KM resources) (Oct. 24, 2006) #1684 - 16 principles to guide content acquisition and delivery, sense-making and organization, collaboration and connectivity, and appreciation of knowledge culture
Adding Meaning & Value to Information (Nov. 14, 2006) #1695 - 12 processes, and tools, that make knowledge more useful and understandable, and how the role of IPs could be changed to enable this
The Way of Ignorance (Nov. 20, 2006) #1701 - Wendell Berry explains the types of human ignorance and knowledge, and the value of humility
The Challenge of Reintermediation (Dec. 20, 2006) #1732 - The work of Information Professionals needs to be reintermediated to enable them to improve the productivity of knowledge workers
Personal Knowledge Management (PKM)
A Business Opportunity for Consultants (October, 2003) get KM and IT together working on decentralizing content management, social software and personal productivity
Personal Content Management: An Exploration (February, 2004) How it would have to work to really improve ROI of PCs
The Principles of KM (March, 2004) ... as they relate to personal content management and social networking -- a teaser for the AOK discussion forum
What Front-Line Users Want (October, 2004) My first article in David Gurteen's new Global Knowledge Review (GKR)
Google''s New Personal Content Management Tools (October, 2004) Picasa and Google Desktop are a good foundation for Google to capture the desktop with a whole PCM suite
Personal Knowledge Management (PKM) -- an Update (Nov.23, 2005) #1349 - A recap of this new and important business discipline: Know-Who Canvassing & Connection + Know-How Harvesting + Personal Content Management + Personal Productivity Improvement = Personal Knowledge Management
I'd Like to Keep My Memory All In One Place (April 11, 2006) #1494 - We need a mechanism to create a searchable and browsable index of everything we write and everything we 'bookmark', regardless of where it is physically located
The Promise of Knowledge Management (April 27, 2006) #1509 - How reintermediating information professions to lead PKM could realize KM's unfulfilled promise
The PKM-Enabled Organization (Sept. 27, 2006) #1657 - An extensive update and expansion of earlier articles, describing how and why to introduce PKM in your organization
Personal Productivity Improvement (PPI) and Getting Things Done (GTD)
It's What I Do (August, 2003) finding your distinctive competency
What Good is IT (September, 2003) the need for IT and KM to refocus on improving individual worker effectiveness
The Future of Knowledge Management (October, 2003) a downloadable paper on how social networking applications and personal productivity improvement will transform KM
The Business Case for Personal Productivity Improvement (November, 2003) a downloadable paper on how helping front-line staff be more effective could soon be a booming business
Work Effectiveness Improvement (WEI) (May, 2004) I confess, in retrospect, I should have know this is what KM should really be about
Assessing Your Own Job Performance (May, 2004) take control of your own career, and lower the risk of surprises at interview time
A Prescription for Work Effectiveness Improvement (June, 2004) Bill Jensen's 5-point program
Personal Unproductivity (November, 2004) Personal work effectiveness may be as much a work-habit problem as a resource ineptitude one
Pollard Tries 'Getting Things Done' (November, 2004) and Status Report (December, 2004) a hugely popular workflow management process
Getting Things Done: Breaking Big Projects into Small Tasks (December, 2004) managing unwieldy projects by decomposing them
Drucker on Leadership, er, Getting Things Done (January, 2005) John Gehl & Suzanne Douglas find that Drucker's idea of leadership is all about showing the way with personal productivity
The Self-Management Process (February, 2005) a process to help you, and your employees, manage your own career, learning and performance
Do One or Two Things Really Well (March, 2005) focus can make us smarter and more productive in work and in life
The Nine Reasons We Don't Do What We Should (August 7, 2005) #1236 - Legitimate fear, unwarranted lack of self-confidence and lack of knowledge top the list
Just Start (August 10, 2005) #1239 - A procrastinator talks to himself
Working Smarter (Sept. 24, 2005) #1284 - Social Networking, 'Personal Knowledge Management', Personal Productivity Improvement (including Getting Things Done), Wisdom of Crowds, Business Innovation, Effective Conversations, Narrative and Storytelling and True Collaboration, all combined
The 12 Best Business Books of 2005 (Dec. 1, 2005) #1357 - A dozen books that will help you work smarter
Getting Things Done: The Procrastinator's Version (Dec. 13, 2005) #1372 - My latest modifications to David Allen's personal productivity methodology
Too Busy Being Unproductive to Learn to Be Productive (March 9, 2006) #1460 - 15 tips to save time and improve personal business productivity
Getting Things Done -- in Meetings (March 22, 2006) #1474 - An add-on to the GTD process that improves productivity in meetings
Getting Things Done: Fear of Failure (April 20, 2006) #1502 - Why fear of failure prevents us from starting to get important things done
Getting Things Done, Happiness, and Our Strange Sense of Priority (May 24, 2006) #1536 - We do what we must, then we do what's easy, so if it's not urgent and hard, it won't get done even if it's important
Getting Things Done (GTD): Just Say No to Urgent Unimportant Tasks (August 28, 2006) #1625 - Learn to do that, and to train others that you do that, and you free up all sorts of time for what's important
Adding Meaning & Value to Information (Nov. 14, 2006) #1695 - 12 processes, and tools, that make knowledge more useful and understandable, and how the role of IPs could be changed to enable this
The Challenge of Reintermediation (Dec. 20, 2006) #1732 - The work of Information Professionals needs to be reintermediated to enable them to improve the productivity of knowledge workers
Complexity & Discovery: AHA! (See also Let-Self-Change, Resilience & Self-Experimentation)
Things Are the Way They Are for a Reason (March, 2005) if you want to change something in a complex system, understand that reason first
Appreciative Inquiry, Complex Systems and the Four Practices of Open Space (March, 2005) Open Space and AI seem better suited to dealing with complex systems than 'problem-solving' approaches
Domestic Security: Some Complex Thinking (March, 2005) a new way of thinking about terrorism that transcends frames
How Corporations Became Culturally Dysfunctional and Why Simple Solutions Won't Fix Them (March, 2005) corporations evolved as complex responses to a complex system, and simple fixes won't work
Better Conversations (April, 2005) purposes, principles and techniques for more productive conversations
Ancient Wisdom: Leave the Decisions to Individuals (April, 2005) in Open Space, collective understanding emerges from conversations, and individuals are then entrusted to decide what should be done
AHA! and More on AHA! (April, 2005) a proposal for a Discovery and Learning Centre attuned to complex systems and an emergent and interactive way of learning
Decisions, Decisions (April, 2005) four methods of decision-making (linear, systematic, emergent, intuitive) for four different types of decision situation
Open Space Conversations (April, 2005) Some suggestions for making conversations more graceful, polite and productive, drawing on Open Space protocols
Making 'Sense' of Health Care Costs and Other Complex Challenges (May 31, 2005) #1164 - When does the pursuit of 'best practices' make sense, and when do we need to apply less precise but more effective approaches instead?
Breakfast with Dave Snowden Part One and Part Two (June 3 & 6, 2005) #1167 & #1170 - Leading edge thoughts on complexity, narrative and social stimulation
Apology, and Some Early Thinking on Stuff (July 20, 2005) #1216 - AHA! is about paying attention to what has heart & meaning, and helping each of us love and believe in ourselves
Freakonomics and Complexity (July 25, 2005) #1221 - Steven Levitt's bestseller shows how correlation trumps causality and how attractors and barriers work
The World's Ten Most Intractable Problems (August 18, 2005) #1247 - Some initial work for AHA!
Next-Society Models and Guiding Principles: Some More Thinking on AHA! (Sept. 8, 2005) #1267 - From solutions to models and from methodologies to principles, as a means to address complex issues
Wicked Problems (Oct. 12, 2005) #1301 - Instinct, trial and error, collective wisdom, open source, barriers and attractors and other complex situation approaches may be the best way to address intractable problems
Presence (Oct. 13, 2005) #1302 - A new book by Senge, Scharmer, Jaworski & Flowers proposes a model for dealing with complex challenges that resonates with new thinking in other areas
Even More Thoughts on AHA!: Instruments of Learning, Discovery and Realization (Oct. 20, 2005) #1312 - My pet project morphs into a set of instruments (capabilities, models, principles and tools) that self-selected AHA! practitioner teams will teach each other and apply to complex challenges
Three Necessary Capabilities for Becoming Aware (Oct. 25, 2005) #1318 - Suspension, redirection, letting go: if we can learn to do this, we'll be much better at solving complex problems
Complex Intractable Challenges: What to Do About New Orleans and Paris (Nov. 8, 2005) #1333 - The smouldering problems in these two cities do not lend themselves to merely complicated solutions
Re-becoming Indigenous: Capacities of Learning & Discovery (Nov. 21, 2005) #1347 - Twenty essential 'complex system' skills that can make individuals and teams better learners, discoverers and innovators
A Convergence: Complex Systems Theory, Open Space Technology, Frames, Freakonomics, and the Wisdom of Crowds (Feb. 6, 2006) #1429 - Bringing 5 theories together to create an integrated problem-solving methodology
Secret Messages (March 13, 2006) #1464 - Delve deeply enough into complex systems and you'll find meaning and wisdom that defy superficial analysis and conventional wisdom
Why We Hate Complexity (June 16, 2006) #1560 - It forces us to realize no one is, or ever can be, in control
That Aha! Moment (June 29, 2006) #1573 - Coming up with new and important ideas, discoveries and understandings, and how to provoke them
The Logic of Sufficiency (July 28, 2006) #1600 - Thomas Princen's set of principles, assumptions and connecting theory for rationally and collectively self-managing complex adaptive systems
Let-Self-Change: Learning About Approaches to Complexity from Gatherer-Hunter Cultures (August 6, 2006) #1606 - Hugh Brody's The Other Side of Eden explains how inidgenous cultures work
Why I Blog: A Taskonomy for Making Sense of, and Coping with, Complexity (Sept. 3, 2006) #1632 - Sense, Discover, Respond, and Relate
Embracing Complexity in Your Job (Oct. 5, 2006) #1665 - Identify the 'customer', research & observe, converse, define & articulate needs/problems, imagine ways to address them, envision future state, experiment & prototype, then scale up
How to Deal With Complexity Day-to-Day (Oct. 8, 2006) #1668 - A fifteen-step approach to cope with anything
Malcolm Gladwell on Neural Networks That 'Solve' Complex Problems (Oct. 20, 2006) #1680 - New algorithms that predicts movie and music success are working, but are they u |
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